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User Guide

Frequently Asked Questions


1. What are infoceuticals (ICs)? What is the connection between homeopathy and infoceuticals?
Infoceuticals (ICs) are electromagnetic signals recorded from substances that have healing, therapeutic, or other biological effects. Simply put, ICs can be regarded as the evolution of homeopathy for the 21st century. Much like homeopathy, ICs work by stimulating the body’s own healing abilities. It is possible to transfer ICs to water and then by consuming this water, deliver the information to the body to promote self-healing.

2. Should I substitute my medication with infoceuticals?
No. If you currently use any medication, do not replace them with infoceuticals. Infoceuticals should only be used to complement your treatment. If and when you will need to change your medication dosage, contact the practitioner who prescribed the medication to you and they will make the necessary adjustments.

3. How much IC water should I drink? Is there a dose effect?
It does not matter whether you drink 250 mL of IC water or 1 L - one glass of IC water contains the same amount of information as two glasses of water with the same IC. What is important is to drink IC water 2-3 times a day. This is because we need to periodically supply and influence the body with infoceuticals in order to cause an informational effect on the body.

4. How should I store the prepared IC water?
IC water should be stored at room temperature, away from direct sunlight, and at least one meter away from electrical devices.

5. Are there any side effects to infoceuticals?
There have been no reports of negative effects from infoceuticals. If an infoceutical is not right for you, it will not resonate with your body and thus will not affect you. Some people may notice mild body pain during the first few days of using infoceuticals, which is normal and practitioners interpret this as the start of the body’s healing process using the newly acquired information. If you have any concerns, please contact your practitioner.

6. Can children drink IC water?
Children may drink IC water under parental supervision. If your child is taking any medication, do not substitute their medication with infoceuticals - IC water should be used to complement their current treatment.

7. Can I give IC water to my pet?
You may give your pet IC water to drink. However, if your pet is taking any medication, do not substitute their medication with infoceuticals.

8. How many infoceuticals can I use for my personal complex? How many ICs can I store in a bottle? Is it possible to use multiple bottles together?
The number of infoceuticals that can be used for each personal complex depends on the person’s health and energy state. However, we recommend not to put more than 5 or 6 infoceuticals per personal complex to ensure that the body can process the provided information. You can transfer up to 6 ICs or one IC Complex per bottle. You may prepare a few bottles with different ICs or IC Complexes. You can use each bottle, one after the other, 2-3 times a day or as recommended by your practitioner.

Here you can find FAQs about Method 2 (Transfer ICs once in 30 days).
Here you can find FAQs about PEMF-based ICs and Method 3 (Direct Transfer of PEMF-based ICs to Target Area).


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    Jan 07, 2020, Anton Sheikh-Fedorenko says:     Not liked 0

    Hi Sabrina, thank you for your questions! We do not recommend substitute any current products or treatment methods, but start using infoceuticals as additional method. If later you will need to reduce the dose of some products (e.g. supplements) you can do so. You can also talk about this with Kraft und Gesundheit. Thank you! Reply

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    Jan 07, 2020, Anton Sheikh-Fedorenko says:     Not liked 0

    Hi Ali, thank you for your message and sorry for the inconveniences! We had a few cases like your. Seems the problem is in the cable actually, the connector part. We will send you another cable to try it. I will contact you via email for the details. Reply

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    Jan 06, 2020, Ali Hedden says:     Not liked 0

    Hi there. I am having issues with my ic pad staying activated. It seems to be an issue with the cord/plug in. The program will run ( I am mostly using the PEMF on my body) and just randomly the disk will not be emitting anything......I can usually remedy by turning the plug in around a bit until it finds a spot it likes but that is no longer working. This has been the same when plugged into my computer and phone. The cord is fine, no tears or bends. I have only had the disk since the fall. Is there a warranty or?? Reply

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    Jan 03, 2020, Sabrina Kroeber says:     Not liked 0

    Hallo, ich habe diese Methode durch Kraft und Gesundheit, Deutschland, kennengelernt und mir ein glowing IC Pad zugelegt. Ich erhoffe mir, die Kosten für meine vielen Nahrungsergänzungsmittel dadurch reduzierenzu koennen. Ich habe eine Autoimmunkrankheit: Hashimoto. Meine Frage ist allerdings, ob die Infoceuticals diese ersetzen koennen? Muss nicht die Substanz in den Körper biochemisch eingebaut werden? Oder reicht die Information, damit der Körper sich z.b.mit Magnesium lernt, selbst zu versorgen? Liebe Grüße Anju Reply

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    Jan 02, 2020, Anton Sheikh-Fedorenko says:     Not liked 0

    Hi Gabriel, thank you very much for your question! We don't have experience with a magnetic stirrer. But you can use lab vortex/shaker to "excite" water before transferring ICs. Or if you plan to use magnetic stirrer just to dissolve salt, then I think it should be okay. Reply

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    Jan 01, 2020, Gabriel Stadler says:     Not liked 1

    Hi Do you have experience with a magnetic stiier for the IC? Is it possible to use with the drops (method 2) or could it affect the IC in the water? Thank you. Best regards. Gabriel Reply

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    Dec 24, 2019, Giovanni Occhiochiuso says:     Not liked 0

    Hi Anton I am John again, two of my IC programs crash, "Anti age cancer complex" and "Comprehensive multi vitamins and minerals formula" Reply

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    Dec 20, 2019, Anton Sheikh-Fedorenko says:     Not liked 0

    Hi John, thank you very much for your questions! After you transferred ICs into the water, better do not transfer anything on top of that. You can make two transfers on a separate volume of water and them mix them or better just prepare two separate volumes of water and drink them one after another. I hope that helps, if you have any other questions, please let us know! Thank you! Reply

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    Dec 20, 2019, Giovanni Occhiochiuso says:     Not liked 1

    Hi Anton I am John from Italy, thanks for the prompt intervention, I see that it is working very well. I have another question to understand: when I finish transferring frequencies with my IC Complex and I want to add another combination of ICs in the same water what should be done, what is the most appropriate procedure? 1) Can I transfer more programs in the same water? 2) Do I have to make two separate transfers and then mix them? Reply

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    Dec 20, 2019, Anton Sheikh-Fedorenko says:     Not liked 0

    Hi Giovanni, thank you very much for your comment. We just checked and found that a few ICs had some incompatibility with older internet browsers and that was causing "freezes at 99%". We fixed it, please try to transfer it again, it should work. If you have any questions, please let us know! Thank you! Reply

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    Dec 19, 2019, Giovanni Occhiochiuso says:     Not liked 1

    Hi Anton, I am John from Italy, I've been using the IC Glowing Pad for several days since I bought it. So far it has always worked wonderfully but tonight when I loaded the frequencies, the program loaded up to 99% and froze. I don't understand what it can depend on. The Glowing Pad is loaded, I have a super-performing PC with which I work. I have turned the PC off and on several times but your program freezes at 99%, what does it depend on? Reply

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    Dec 12, 2019, Anton Sheikh-Fedorenko says:     Not liked 1

    Hi Gabriel, thank you very much for your question! Some people were reporting that they put drops directly in their mouths and it worked for them. But that may be too salty and that were just several feedback cases for now. You can dissolve 10 drops into at least 50 mL of water. Reply

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    Dec 12, 2019, Gabriel Stadler says:     Not liked 1

    Is there a minimum amount of water for the 10 IC drops (Method 2)? Thank you. Best regards Gabriel Reply

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    Dec 09, 2019, Greg says:     Not liked 3

    Hi Lisa, There is no definitive answer to your question. It is a good one. I'll tell you my own thoughts about it (I uploaded that particular infoceutical, BTW). I think (and I think there is evidence in support) that there are two components to any substance. One is its physical nature. The other is the electromagnetic field it generates and imparts to water, a field that contains the information of that substance. When naltrexone blocks opiate receptors, it is doing so both through the physical interaction of the molecule with the receptor, and also through an informational modulation of that receptor. Receptors actually act as antennae, and specific receptors will receive specific signals. So, I think the physical substance acts in a mechanical way on the receptor, and that activity is dose-dependent. But I think that delivered as an IC it will modulate the receptor and its activity much as, say, phosphatidylserine will modulate adrenal function: pick it up when it's low, push it down when it's high. In this regard, my suspicion is that the IC naltrexone will be appropriate for those with autoimmune disease or cancer *and* taking opioid pain relievers. That's all, of course, my best guess as to how it works as in IC. I hope you'll report back here your experience with it. Best regards, Greg Reply

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    Dec 08, 2019, Lisa Lockwood says:     Not liked 1

    There is a naltrexone infoceutical. In the description, it describes both naltrexone and low dose naltrexone. Which effect does it have? Also, can it be combined with one of the opioid frequencies or do they cancel each other out? Reply

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    Dec 08, 2019, Anton Sheikh-Fedorenko says:     Not liked 1

    Hi Lidia, thank you for your question! Yes, currently, if you add PEMF-based IC into a complex the transfer time will be determined by PEMF IC's length. This may be changed later, i.e. minimum transfer time will stay at least 12 minutes. But you can do it, you can include PEMF-based ICs into complexes. Reply

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    Dec 07, 2019, Muntean Lidia says:     Not liked 1

    Hi Anton! I add ease-pemf in my IC complex and the transfer time went from 12 minute to around 4 minutes. Can put together substances based ic-s with pemf on the same complex( water) or have to download first the ic that I use and after that download in the same water the pemf. Thank you! Reply

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    Dec 04, 2019, Anton Sheikh-Fedorenko says:     Not liked 1

    Hi Mark, yes you can send us a request at support@ashnu.com we will send it to different IC Developers and hopefully will be able to make it fast) Thank you! Reply

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    Dec 04, 2019, Mark Lee says:     Not liked 2

    Hi is it possible for me to create or request an IC that is not currently available? Reply

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    Nov 22, 2019, Irene Bernstein says:     Not liked 2

    Anton, It worked. Thank you, Irene. Reply

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    Nov 21, 2019, Anton Sheikh-Fedorenko says:     Not liked 0

    Hi Irene, thank you very much for reporting about the problem! Yesterday we had some updates, which may affected some devices. You probably were downloading the IC Recommendation and got some problems. We will fix this today. Thank you! Reply

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    Nov 21, 2019, Irene Bernstein says:     Not liked 2

    Good Morning, I was trying to use my glowing pad this morning and seems it did not work properly. It stopped loading at 99% and just continue doing something. Never started count down. Any suggestions? Thank you, Irene. Reply

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    Nov 20, 2019, Anton Sheikh-Fedorenko says:     Not liked 1

    Hi Dorothy, thank you for your question! some people were adding borax (boron compound) to their water and it was fine. Liquid magnesium or any other mineral also should be fine. If you preparing 30-50 mL tinctures with IC saline (method 2), then to your glass of water you can first add boron, for example, and then drops of IC saline. If you using "method 1" then you can add minerals to your water first, then shake it and transfer ICs to it. If you have any other questions, please let me know! Thank you! Reply

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    Nov 20, 2019, Dorothy Ulner says:     Not liked 1

    Can I add liquid magnesium or boron to my water? Reply

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    Nov 09, 2019, Anton Sheikh-Fedorenko says:     Not liked 1

    Hi Cody, thank you for your questions! We do not have any studies with hydrogen-rich water. But as I understand the generator breaks water molecules with electricity to get H2, therefore I think that better to treat water with ICs after you prepare hydrogen-rich water. The closer IC Pad the better, but about 5 cm should be still okay. As for material, you can use any non-metallic and better somehow translucent materials, like plastic and glass. We do not have studies with translighters technology, but I think it should work. If you have any other questions, please let me know! Thank you! Reply

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    Nov 08, 2019, Cody Boyd says:     Not liked 1

    Hey Anton, has there been any studies on using the icpad with hydrogen rich water? I have a hydrogen generator water bottle and I'm wondering what steps should be first, to use the pad first or after? Also how far off of the pad can the water be and can the signals pass threw other materials rather than glass? And I'm also curious if this technology works well with translighters technology. Any studies with that? Thanks! Reply

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    Oct 27, 2019, Anton Sheikh-Fedorenko says:     Not liked 1

    Hi Monica, thank you for your question! When you turn on Bluetooth speaker then the signal going to that speaker, not IC Pad. Glowing IC Pad should glow during the transfer and you should not hear the sound, otherwise there is no signal comming to IC Pad. IC Pad emmits electromagnetic wave, not acoustic. Reply

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    Oct 27, 2019, Monica Manni says:     Not liked 1

    Hi Anton, I connect my glowing IC pad to my laptop, to the headphone jack - so, I don't hear anything, but the pad is glowing until transfer is complete. When I switch audio output on my laptop to my wireless bluetooth speaker, I can hear the transfer but the pad stops glowing. My question: As long as the pad glows during transfer, do I need to be concerned with not hearing it? Thank you. Reply

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    Oct 15, 2019, Anton Sheikh-Fedorenko says:     Not liked 0

    Hi Elie, yes, looks like for those ICs, IC Developer has not provided the information about the potency. But the description represents the effect which was provided by the source product manufacturer. I will try to get the information what potencies were used to prepare that ICs and update the descriptions if I find that information. Thank you! Reply

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    Oct 15, 2019, Elie Naulleau says:     Not liked 0

    Hi Anton, Thank you for your quick answer. I think I had understood that the original properties (such as structure of matter) of the source product are transmitted to the target water (I assume you use scalar waves as suggests the shape of the antenna); but when I browse the ICs tagged as homeopathic, none of them displays the potenty/dilution of the original product (pick Ignatia, Mercury for instance), to my understanding that makes them inaccurate and useless. I've seen you have other source that homeopathic sources, in this case that question is not relevant. Reply

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    Oct 15, 2019, Anton Sheikh-Fedorenko says:     Not liked 0

    Hi Elie, thank you for your questions! Regarding comparison with homoeopathy, in the video on this page https://www.infoceuticals.co/en/posts/what-are-infoceuticals-ics (please copy the link and put it in your browser) we try to explain how homoeopathy works using the quantum electrodynamic theory of coherent domains. The same theory is applicable for infoceuticals because not a substance has an effect but the water which was "modified" by a substance or a signal from a substance (matter). Different homoeopathic potencies have a different effect. If IC is created from the homoeopathic product with a specific potency then it is possible to expect the same effect as that exact potency. Regarding different IC providers - IC Developers. Usually, IC Develope is a practitioner who can test created ICs. We provide the IC Developing kit for them and instruct them on how to create ICs - IC Developers use the same technique. Plus we receive feedback from other practitioners and users. Because ICs do not have side effects, there is no harm trying. But some ICs before getting public status are in a "research" mode and only practitioners have access to them. Regarding descriptions. The description usually provides information about the effect of the IC source itself (pharmaceutical, mineral, homoeopathic product, etc). Effect of IC itself may be different, especially if the source is pharmaceutical - because the substance itself in most cases will act much stronger - but that could be a reason for getting side effects. Also, the effect from ICs may depend on persons current state of health and energy level. Usually, it does not work at all if it is not needed for an organism. That is why we can not guarantee that the effects of ICs conform to their description. Regarding making your own ICs, I will send you an email about that. Thank you and have a great day! Reply

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    Oct 15, 2019, Elie Naulleau says:     Not liked 1

    Hi there, I have a couple of questions : - you make the comparison with homeopathy, but I cannot find any information of the dilution of the infoceuticals. For instance Arnica could be in 5CH, 30CH, etc. Where I can find this information ? - I see that the infoceuticals are coming from various providers. Do you evaluate the quality of the infoceuticals you are being provided ? Do you guarantee they are conform to their description ? - Is there a way to make my own infoceuticals files ? For instance if I own a scalar wave device. Thank you Reply

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    Sep 28, 2019, Anton Sheikh-Fedorenko says:     Not liked 0

    Nicola, thank you for your question! some athletes are using different ICs now and their doping tests are okay. For now, it is very difficult to detect how water changes via some standard techniques. Using Electro-Impedance Spectroscopy we can see that water changes, but to determine what IC exactly there, it will require additional development or involving some biological tests to see the reaction, but there should not be any substance traces in blood, for example. So, with a cannabis drug test, it should be okay as well. Reply

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    Sep 28, 2019, nicola price says:     Not liked 1

    Anton Sheikh-Fedorenko, thank you for response. Another question I have is regarding the cannabis IC - will that test positive in a cannabis drug test do you know? Thank you Reply

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    Sep 21, 2019, Anton Sheikh-Fedorenko says:     Not liked 0

    Nicola, yes, you can refrigerate prepared water (2-3 Celcius), but do not freeze it. Reply

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    Sep 21, 2019, nicola price says:     Not liked 1

    Hello, can you please advise me if once I have infused the water with the IC can it be refrigeratored and maintain its effectiveness? Thanks. Reply

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    May 21, 2019, Anton Sheikh-Fedorenko says:     Not liked 1

    Akiko, you can use IC water for cooking and bath, but the temperature should not exceed 50 Celsius (better keep it lower than 40C), otherwise, water molecules will have too much energy and created "IC structure" will be destroyed. Thus, you can use IC water for cold dishes, beverages, slightly warm bath. Also, you can transfer ICs to ready drinks, dairy products, as well as body creams (e.g. to use after bath). Reply

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    May 21, 2019, Akiko says:     Not liked 1

    Thank you, Anton Sheikh-Fedorenko! Is it possible to use IC water for cooking and bath ? Reply

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    May 21, 2019, Anton Sheikh-Fedorenko says:     Not liked 1

    Hi Akiko, the best material for making IC water is glass. You can prepare IC water in a glass bottle and then pour it to stainless bottle. But you can not use a stainless bottle for making IC water, because metal shields electromagnetic signal which is produced by IC Pad. Reply

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    May 21, 2019, Akiko says:     Not liked 0

    What kind of bottles(materials) are good for making IC water? Is stainless bottle suitable? Reply

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    Apr 29, 2019, hanilhee says:     Not liked 1

    I am trying to get ic to send an ic pad glowing, but only a small pad is recognized and glowing pad is not recognized. Does it automatically recognize the pad type? Or is there another way? Please tell us how to use the glowing pad. Reply

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    Mar 31, 2019, Anton Sheikh-Fedorenko says:     Not liked 0

    Hi Lee, for your IC Pad it is important that a cord is connected and coil lines are not broken (they can be broken it somebody scratched them intensively with a knife, for example), then a signal will go through a coil and emit electromagnetic waves. As I mentioned yesterday I will prepare a short video and some other information on how you can check whether IC Pad is working. If your IC Pad was just laying on the metal sheet then it should be fine. I hope to create and send you more details and video later today. Thank you! Reply

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    Mar 31, 2019, Lee Hager says:     Not liked 0

    Anton Sheikh-Fedorenko, I tried the test that you recommended on an Android phone and just got a flat line and heard nothing. I don't know if this phone has an EM blocker or not and don't know how to check on that. We are very concerned that the pad is not working since we have diseases that need treatment. We had no idea that the metal table could be a problem and wonder if we need to purchase a new one or if we can exchange the one we have? Reply

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    Mar 31, 2019, Lee Hager says:     Not liked 0

    Thank you for your quick response. I will try the recording and see what happens. In the meantime, I am setting the pad on a pad of paper that appears to break the magnetic connection. Reply

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    Mar 31, 2019, Anton Sheikh-Fedorenko says:     Not liked 0

    Hi Lee, if cord still attached to Circuit IC Pad, then it should be fine, the metal table should have no bad influence on the IC Pad. There is actually a method to check whether the Circuit IC Pad is working - while IC Transfer (do not forget to put the volume at maximum) you can put IC Pad on a microphone of a smartphone, launch some voice recording app and record for 10 seconds, then playback and you should hear the ICs signal. That is possible because the IC Pad emits electromagnetic (EM) signal and microphone can be influenced not only by sound waves but also by EM waves. This method may not well with any smartphone/table, e.g. we tried with iPad - did not work, seems iPad's microphone has an EM shield, it worked with Pixel 3. I will try to make a short video and email it to you. But still, I think your IC Pad should be fine. Reply

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    Mar 31, 2019, Lee Hager says:     Not liked 0

    I have the small IC pad Circuit. I hope that I did not inadvertently damage it. by using it on a metal topped table. There is a plastic runner between the table and the pad, but today I noticed there was a magnetic attraction between the pad and the table. Since it's not possible to know if the pad is working, do you think it is OK or did the magnetic attraction damage it? Reply

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    Feb 25, 2019, Anton Sheikh-Fedorenko says:     Not liked 0

    Tina, when IC transfer is finished you will see a message "IC Transfer is complete". Also, it is recommended to keep your internet browser up-to-date for both security and ensuring that web pages load properly. Reply

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    Feb 25, 2019, Anton Sheikh-Fedorenko says:     Not liked 0

    Monica, children may drink IC water under parental supervision. If your child is taking any medication, do not substitute their medication with infoceuticals - IC water should be used to complement their current treatment. Reply

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    Feb 25, 2019, Tina says:     Not liked 0

    how do you know when the water is ready? Reply

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    Feb 22, 2019, Monica Monroe says:     Not liked 0

    Are all IC complexes safe for children? I am looking at Cough. Reply

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    Feb 14, 2019, Anton Sheikh-Fedorenko says:     Not liked 0

    Hi Monica, you can edit any IC Complex that you created and change its name, description, included ICs and related categories. To do this, go to "My Account" -> "My Favorites", then click on "My IC Complexes" and then click on "Edit" button located on IC Complex card that you want to update with new ICs. Reply

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    Feb 14, 2019, Monica Monroe says:     Not liked 0

    if I want to add one or two components to an existing IC Complex, is that possible, or do I delete the IC Complex and start over with a new one in order to add something to it? Reply

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    Feb 12, 2019, Anton Sheikh-Fedorenko says:     Not liked 0

    Hi Cathy, the number of infoceuticals that can be used for each personal complex depends on the person’s health and energy state. Some people may include 10 or more ICs into their complex and it works for them. In average it is recommended not to put more than 5 or 6 infoceuticals per personal complex. You can try complex that you have created with 8 ICs, then also try to use smaller complexes and after that decide what is more efficient for you. Reply

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    Feb 12, 2019, Cathy Lancey says:     Not liked 0

    Hi there, I put two IC complexes Arthritis, and Metabolism plus Vitamin C which makes a total of 8 different items. Is that too much ? Reply

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    Feb 10, 2019, Anton Sheikh-Fedorenko says:     Not liked 0

    Hi Alexandrina, it is recommended to set the volume on a computer or smartphone at maximum while IC Transfer and if using Glowing IC Pad then set the wheel at the "maximum" position as well. Reply

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    Feb 10, 2019, Anne Kern says:     Not liked 0

    What and how would I use to stimulate rebuilding if knee cartilage? Reply

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    Feb 10, 2019, Faina S. says:     Not liked 0

    hI. How would i know sound range? where is no indicator on the device, just wheel? On the computer or cell it is clear Reply

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    Feb 10, 2019, Greg says:     Not liked 1

    Hi Monica, Yes, a few feet from a refrigerator is fine. I think the devices that have strong transmissions are the most important to keep from getting within 3 feet or so: wireless base station, cell phone, iPad, smart speaker, etc. The strength of an electromagnetic field falls off quite rapidly the further away you get from the source, so the field strength at 2 feet is not double the strength at 4 feet, but is actually 4x stronger. So I would say, as a rule, at least 1 foot away from standard appliances (coffee maker, toaster, etc.). Two feet away from high-amp appliances (oven, refrigerator, etc.). Three feet away from transmitting devices (cell phone, iPad, etc.). Hope that clarifies. Reply

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    Feb 10, 2019, Monica Monroe says:     Not liked 0

    I am assuming that a cell phone or iPad would be an electronic device and not a problem setting the water a foot or two away from those devices. Reply

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    Feb 10, 2019, Monica Monroe says:     Not liked 0

    Can you tell me if setting my water two feet away from my refrigerator would be "safe". Seems there is confusion for defining an electrical device. Reply